Contact Us

Questions about how Bajie's subscription, node network, or client setup works? Reach out and we'll point you in the right direction.

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The Kinds of Questions We Hear Most

Most messages that come in through this form fall into one of three buckets: picking between plan tiers, figuring out which client app fits a particular device, or double-checking something read on the Pricing or Features page before committing to a subscription.

Because bajieofficial.com is an independent informational resource rather than the subscription provider itself, we're best positioned to help with exactly that kind of research question — the kind you'd want a straight, jargon-free answer to before you decide anything.

If your question is instead about an active subscription you already hold — billing, a specific node not connecting, or account access — the fastest path is the provider's own support channel, which is linked from your original subscription confirmation.

Get in Touch

Whether you're comparing plan tiers, unsure which client to install, or just want a second opinion before you commit, use the form below or one of the channels listed here. This site is informational only — for account-specific issues, the provider's own support channel is the right place to go.

Email

hello@bajieofficial.com

Response Time

We typically reply within one to two business days.

Before You Write In

This site is an independent informational resource and can't access or modify an active subscription. For account-specific requests, use the provider's own support channel linked from your subscription confirmation.

Yes — that's exactly the kind of question this contact form is for. In general: Shadowrocket for iOS, v2rayNG for Android, Clash Verge or sing-box for desktop.

No. This site provides information only; subscriptions are obtained through the provider's own site, linked from the Get Started and Pricing pages.

Or Skip Ahead

If you already know what you're looking for, head straight to Pricing to compare tiers or Get Started for the setup walkthrough.